The Records Manager Personality: Strategic vs. Operational

Records Managers today often serve in one of two distinct capacities: (1) strategic leaders who set direction and policy, or (2) operational coordinators who ensure compliance and day-to-day execution. This presentation explores the responsibilities and skill sets unique to each role, highlighting how the Big Five personality traits can inform success in both. Participants will leave with a clearer understanding of how to align organizational needs with the right type of Records Manager, and how individuals can navigate career paths between the two.